The Cybercrime Prevention and Reporting for the Limited English Proficiency Population (CPR4LEPP) project was created in response to growing concerns that individuals with limited English proficiency (LEP) are disproportionately vulnerable to cyber threats due to a lack of accessible information and resources. As the digital world becomes increasingly complex and essential to daily life, LEP internet users face significant disadvantages in understanding how to protect themselves from cyber scams, fraud, and exploitation.
Findings from a mixed-method study by Ngo, Agarwal, and Holman (2024) reveal that many LEP users are unfamiliar with fundamental cybersecurity practices—commonly referred to as "cyber hygiene"—such as creating strong passwords, enabling two-factor authentication, and recognizing phishing attempts. These knowledge gaps increase their risk of victimization and reduce their confidence in using online platforms safely.
In a related pilot study (Ngo et al., 2023), the research team found widespread interest among LEP users in receiving digital safety training, but few culturally or linguistically appropriate resources currently exist. The study underscores the urgent need for targeted educational interventions that are both language-accessible and contextually relevant.
CPR4LEPP addresses these issues by providing multilingual guidance, video tutorials, and clear instructions for reporting cybercrime. The project also aims to build digital resilience by empowering LEP individuals with the knowledge and tools to protect themselves and their communities. Ultimately, CPR4LEPP seeks to reduce victimization, increase reporting, and promote safer internet use across diverse language communities.
To learn more about the research behind CPR4LEPP, visit our Research Team page.